National Grid's response to Hurricane Sandy was seen as a redemption to its efforts in Massachusetts following last year's Hurricane Irene, according to The Boston Herald. The power company's workers spent 18-plus hours on the clock to get residents' power back up and running sooner. However, a payroll processing glitch has left those hard-working employees short-changed, the source reports.

"It's not surprising that the company has trouble keeping the lights on when it can’t even master a payroll system," said Dan Hurley, president of the Utility Workers Union of America Local 369, as reported by the media outlet. "Millions of people are without power, and our guys and women are working around the clock."

The company recently installed a new payroll system that wasn't able to account for time and attendance changes for National Grid's 17,000 employees as they took on extra shifts, the news provider explains. Some employees were clocked in for 17-hour shifts seven days a week, which means they may be waiting for 80 hours worth of premium pay. At $38 per hour regularly, a 119-hour workweek translates to approximately $6,000 in pay.

It's crucial for employers to have payroll processing equipment they can trust to help them avoid Fair Labor Standards Act violations and make sure workers receive the wages they have rightfully earned. 

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